Application/privacy

Last Updated: January 14, 2025

Safipure (« we, » « our, » or « us ») operates the Safipure mobile application (the « App »). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

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1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

– Phone Number: Used for account verification and identification
– Name: Your display name in the app
– City: Your location for personalized services
– Profile Photo: Optional profile picture

1.2 Usage Data

We automatically collect:

– Device information (model, operating system)
– App usage patterns and preferences
– Push notification tokens

1.3 User-Generated Content

– Product registration data and filter information
– Medication schedules and health reminders
– Appointment records
– Hydration tracking data
– Photos uploaded for products and prescriptions
– Community posts and comments

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2. How We Use Your Information

We use your information to:

– Provide and maintain the App’s functionality
– Send push notifications for reminders (medications, hydration, appointments)
– Track your water filter status and send replacement reminders
– Personalize your experience
– Respond to your support requests
– Improve our services

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3. Data Storage and Security

Your data is stored using Google Firebase services, which provides:

– Encrypted data transmission (SSL/TLS)
– Secure cloud storage with access controls
– Regular security audits and compliance certifications

We implement industry-standard security measures to protect your personal information.

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4. Third-Party Services

We use the following third-party services:

– Google Firebase: Authentication, database, storage, and analytics
– Google Sign-In: Optional authentication method
– Apple Sign-In: Optional authentication method (iOS)
– Expo Push Notifications: Delivering app notifications

These services have their own privacy policies governing data use.

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5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only:

– With your consent
– To comply with legal obligations
– To protect our rights and safety
– With service providers who assist our operations (under strict confidentiality agreements)

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6. Your Rights

You have the right to:

– Access: Request a copy of your personal data
– Correction: Update or correct your information
– Deletion: Delete your account and all associated data
– Portability: Receive your data in a portable format
– Withdraw Consent: Opt out of certain data processing

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7. Account Deletion

You can delete your account at any time:

Option 1: In-App Deletion

1. Open the Safipure app
2. Go to Settings
3. Scroll down and tap « Delete Account »
4. Confirm your decision

Option 2: Web Request

Visit safipure.ma/delete-account to request account deletion.

What Gets Deleted:

– Your profile information (name, phone, city)
– All registered products and filter data
– Medication records and schedules
– Appointment history and prescription photos
– Hydration data and statistics
– All uploaded photos and images
– Push notification settings

What Gets Anonymized:

Community posts and comments are anonymized (your name is replaced with « [Deleted User] ») to preserve discussion context for other users.

Note: Account deletion is permanent and cannot be undone. All data is removed from our servers within 30 days.

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8. Children’s Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the « Last Updated » date.

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10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

– Email: admin@safipure.ma
– Website: safipure.ma