{"id":2069,"date":"2026-04-11T19:01:34","date_gmt":"2026-04-11T19:01:34","guid":{"rendered":"https:\/\/safipure.ma\/?page_id=2069"},"modified":"2026-04-11T19:03:22","modified_gmt":"2026-04-11T19:03:22","slug":"politique-de-retour-et-dechange","status":"publish","type":"page","link":"https:\/\/safipure.ma\/ar\/politique-de-retour-et-dechange\/","title":{"rendered":"Politique de retour et d&rsquo;\u00e9change"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2069\" class=\"elementor elementor-2069\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-453312b e-flex e-con-boxed e-con e-parent\" data-id=\"453312b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6e6f6c elementor-widget elementor-widget-html\" data-id=\"b6e6f6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!DOCTYPE html>\n<html lang=\"fr\" dir=\"ltr\">\n<head>\n<meta charset=\"UTF-8\">\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n<title>Politique de retour et d'\u00e9change \u2014 SafiPure<\/title>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Playfair+Display:wght@400;600&family=DM+Sans:wght@300;400;500&display=swap\" rel=\"stylesheet\">\n<style>\n  :root {\n    --blue: #1a4f7a;\n    --blue-light: #e8f2fb;\n    --accent: #2980b9;\n    --text: #1c1c1c;\n    --muted: #6b7280;\n    --border: #e5e9ee;\n    --bg: #f7f9fc;\n    --green: #0f6e56;\n    --green-light: #e1f5ee;\n    --red: #a32d2d;\n    --red-light: #fcebeb;\n  }\n  * { margin: 0; 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}\n<\/style>\n<\/head>\n<body>\n\n\n<div class=\"container\">\n<div class=\"content\">\n\n  <!-- FRAN\u00c7AIS -->\n  <div class=\"lang-block\">\n    <span class=\"lang-tag\">Fran\u00e7ais<\/span>\n    <h2>Politique de retour et d'\u00e9change<\/h2>\n\n    <div class=\"highlight\">\n      Vous disposez de <strong>7 jours<\/strong> \u00e0 compter de la r\u00e9ception de votre commande pour demander un retour ou un \u00e9change, sous conditions.\n    <\/div>\n\n    <h3>Conditions accept\u00e9es \/ refus\u00e9es<\/h3>\n    <div class=\"box-grid\">\n      <div class=\"box ok\">\n        <strong>\u2713 Retour accept\u00e9 si<\/strong>\n        <ul>\n          <li>Produit d\u00e9fectueux \u00e0 la r\u00e9ception<\/li>\n          <li>Produit endommag\u00e9 lors du transport<\/li>\n          <li>Erreur de commande de notre part<\/li>\n          <li>Produit non conforme \u00e0 la description<\/li>\n        <\/ul>\n      <\/div>\n      <div class=\"box no\">\n        <strong>\u2717 Retour refus\u00e9 si<\/strong>\n        <ul>\n          <li>Produit d\u00e9j\u00e0 install\u00e9 ou utilis\u00e9<\/li>\n          <li>Emballage ouvert sans motif valable<\/li>\n          <li>D\u00e9lai de 7 jours d\u00e9pass\u00e9<\/li>\n          <li>Dommages caus\u00e9s par le client<\/li>\n        <\/ul>\n      <\/div>\n    <\/div>\n\n    <h3>Proc\u00e9dure de retour<\/h3>\n    <table>\n      <tr><th>\u00c9tape<\/th><th>Action<\/th><\/tr>\n      <tr><td>1<\/td><td>Contactez-nous \u00e0 <strong>contact@safipure.ma<\/strong> avec votre num\u00e9ro de commande et photos du probl\u00e8me<\/td><\/tr>\n      <tr><td>2<\/td><td>Notre \u00e9quipe valide votre demande sous 48h ouvrables<\/td><\/tr>\n      <tr><td>3<\/td><td>Nous organisons la collecte du produit \u00e0 votre domicile<\/td><\/tr>\n      <tr><td>4<\/td><td>\u00c9change ou remboursement trait\u00e9 sous 5 \u00e0 7 jours ouvrables<\/td><\/tr>\n    <\/table>\n\n    <h3>Remboursements<\/h3>\n    <p>Le remboursement est effectu\u00e9 par le m\u00eame moyen de paiement utilis\u00e9 lors de la commande. Les frais de livraison initiaux ne sont pas remboursables, sauf en cas d'erreur de notre part.<\/p>\n\n    <h3>\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627<\/h3>\n    <p>Pour toute demande de retour : <strong>contact@safipure.ma<\/strong> \u2014 <strong>0661956076<\/strong><\/p>\n  <\/div>\n\n  <!-- ARABE -->\n  <div class=\"lang-block ar\">\n    <span class=\"lang-tag\">\u0627\u0644\u0639\u0631\u0628\u064a\u0629<\/span>\n    <h2>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644<\/h2>\n\n    <div class=\"highlight\">\n      \u0644\u062f\u064a\u0643 <strong>7 \u0623\u064a\u0627\u0645<\/strong> \u0645\u0646 \u062a\u0627\u0631\u064a\u062e \u0627\u0633\u062a\u0644\u0627\u0645 \u0637\u0644\u0628\u0643 \u0644\u062a\u0642\u062f\u064a\u0645 \u0637\u0644\u0628 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0623\u0648 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644\u060c \u0648\u0641\u0642 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\u0627\u0644\u0625\u0631\u062c\u0627\u0639<\/h3>\n    <table>\n      <tr><th>\u0627\u0644\u062e\u0637\u0648\u0629<\/th><th>\u0627\u0644\u0625\u062c\u0631\u0627\u0621<\/th><\/tr>\n      <tr><td>1<\/td><td>\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627 \u0639\u0644\u0649 <strong>contact@safipure.ma<\/strong> \u0645\u0639 \u0631\u0642\u0645 \u0627\u0644\u0637\u0644\u0628 \u0648\u0635\u0648\u0631 \u0627\u0644\u0645\u0634\u0643\u0644\u0629<\/td><\/tr>\n      <tr><td>2<\/td><td>\u064a\u0642\u0648\u0645 \u0641\u0631\u064a\u0642\u0646\u0627 \u0628\u0645\u0631\u0627\u062c\u0639\u0629 \u0637\u0644\u0628\u0643 \u062e\u0644\u0627\u0644 48 \u0633\u0627\u0639\u0629 \u0639\u0645\u0644<\/td><\/tr>\n      <tr><td>3<\/td><td>\u0646\u0642\u0648\u0645 \u0628\u062a\u0646\u0638\u064a\u0645 \u0627\u0633\u062a\u0644\u0627\u0645 \u0627\u0644\u0645\u0646\u062a\u062c \u0645\u0646 \u0639\u0646\u0648\u0627\u0646\u0643<\/td><\/tr>\n      <tr><td>4<\/td><td>\u064a\u062a\u0645 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<h3>\u0627\u0644\u062a\u0648\u0627\u0635\u0644<\/h3>\n    <p>\u0644\u0623\u064a \u0637\u0644\u0628 \u0625\u0631\u062c\u0627\u0639: <strong>contact@safipure.ma<\/strong> \u2014 <strong>0661956076<\/strong><\/p>\n  <\/div>\n\n<\/div>\n<\/div>\n\n<footer>\n  <p>\u00a9 2024 SafiPure \u2014 <a href=\"mailto:contact@safipure.ma\">contact@safipure.ma<\/a> \u2014 safipure.ma<\/p>\n<\/footer>\n<\/body>\n<\/html>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique de retour et d&rsquo;\u00e9change \u2014 SafiPure Fran\u00e7ais Politique de retour et d&rsquo;\u00e9change Vous disposez de 7 jours \u00e0 compter&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2069","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/safipure.ma\/ar\/wp-json\/wp\/v2\/pages\/2069","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/safipure.ma\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/safipure.ma\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/safipure.ma\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/safipure.ma\/ar\/wp-json\/wp\/v2\/comments?post=2069"}],"version-history":[{"count":4,"href":"https:\/\/safipure.ma\/ar\/wp-json\/wp\/v2\/pages\/2069\/revisions"}],"predecessor-version":[{"id":2074,"href":"https:\/\/safipure.ma\/ar\/wp-json\/wp\/v2\/pages\/2069\/revisions\/2074"}],"wp:attachment":[{"href":"https:\/\/safipure.ma\/ar\/wp-json\/wp\/v2\/media?parent=2069"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}